Multilingual Chatbots with Oracle Digital Assistant
Introduction: Not every person who uses a chatbot, is a native English speaker. As the popularity of chatbots is increasing day by day, a very common scenario in chatbot implementation is to provide support for users in their native languages. Oracle Digital Assistant provides you a platform to design your enterprise grade chatbots quickly and efficiently. Though the NLP (Natural Language Processing) engine of Oracle Digital Assistant is based on English language, it still allows you to make your multi-lingual chatbots. To do so, you use translation services in Oracle Digital Assistant. In this article, you will become familiar with translation service in Oracle Digital Assistant and how to use them to create native language chatbots. Out of the box, Oracle Digital Assistant provide support for Google and Microsoft translation services. In order to use either of these services, you will first need to register with Google or Microsoft translation API services based on your prefere